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Three Things Thursday 20191212

This week:

#Trending: Companies are gung-ho on being “Climate Positive,” according to the Wall Street Journal, but no one knows what that means.

#Trenches: It’s common for companies to post their “Mission” on a plaque in the conference room, but they have no idea what it means to their customers, how they are going to operationalize it, measure it, or hold teams accountable for it.

#TimelessPrinciple: Wisdom from the father of the American quality movement, W. Edwards Deming.