June 18, 2020 Recap: The chaos of 2020 continues. A successful model for making the right business decisions. And, sage advice from Albert Einstein. 2020Autonomous ZoneBusinessChaosDecisionsIntelligenceModelRiotsTacticsTurbulenceViolenceVlogWisdomShare ThisTweetSharePlus oneShareEmail Related Posts Three Things Thursday Recap: Flirty Amazon customer service reps are trending, recalling racy customer service chats from the trenches, and a timeless principle from Maya Angelou. Three Things Thursday Recap: The question trending around the globe, insight about how clients are approaching customer research, and a timeless principle from Albert Einstein. Three Things Thursday Recap: The keys to growth amidst COVID-19 is trending, opportunities clients are finding in the pandemic is what's in the trenches, and a timeless principle about surviving any crisis from Abraham Lincoln.