Three Things Thursday

Recap: The question trending around the globe, insight about how clients are approaching customer research, and a timeless principle from Albert Einstein.

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Three Things Thursday

Recap: The trending "new normal", a story from the trenches and a timeless principle from George Bernard Shaw about those who can't change their minds.
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Three Things Thursday

Recap: Flirty Amazon customer service reps are trending, recalling racy customer service chats from the trenches, and a timeless principle from Maya Angelou.

Three Things Thursday

Recap: The chaos of 2020 continues. A successful model for making the right business decisions. And, sage advice from Albert Einstein.