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Recap: Employee Engagement in the “new normal” is trending, employee engagement surveys are what’s in the trenches, and a timeless principle about why you might not have what you need from arguably the greatest teacher of all-time.


Welcome back to another edition of #ThreeThingsThursday. I’m Tom Vander Well with Intelligentics, where intelligence meets tactics.


It’s December 31, 2020 and has there been another year in our lifetime in which the entire world is so ready to put the old year behind us and welcome new times ahead? I don’t think so, and really that is what is #Trending. Business is still trying to get a handle on what “new normal” looks like, and one of the items at the top of the list for executives and CEOs is employee engagement. It’s largely anticipated that business is ready to allow large numbers of the workforce to continue working remotely, some are even mandating it as they plan to save costs by shrinking the footprint of their commercial real estate. But this also creates a host of new issues. Remote employees are feeling left out of important communication. Team members who are in the office have the intangible benefit of face-to-face, impromptu and informal interactions with bosses and executives. Does this allow for an unfair advantage? Will there be completely different expectations and job satisfaction between those working in the office and those working from home? How can a CEO make sure these two very different segments are understood, heard, and cared for by the organization?


Here in the #Trenches at Intelligentics our research team recently wrapped up an Employee Engagement survey that had been initiated and requested by our client’s Board of Directors. They cared a great deal for the employees of the company and were concerned about the culture of the business. Our client needed reliable, objective intelligence regarding their employees’ thoughts and expectations as it related to everyday job satisfaction. The results were telling. Data revealed key areas of overall low satisfaction, key differences between different employee segments, and the key targets the business had to address if they wanted to improve employee engagement, morale, and satisfaction. The intelligence from Intelligentics employee engagement survey is allowing our client to make a tactical plan for 2021 with the knowledge and confidence it will have a significant impact.


You don’t have to be religious to appreciate the sage advice Jesus gave his followers when he said “The reason you don’t have is because you don’t ask.” This crazy year of 2020 has business owners, CEOs and executives with a host of questions about the impact that the pandemic and the changes in how we do business has effected their employees. They know they have employees experiencing all kinds of new issues, but they don’t have experience with all the changes 2020 has brought upon businesses. Well, sometimes we don’t have because we don’t ask. Ask your team members what they are thinking.

Intelligentics can help you customize an employee engagement survey that will provide you with intelligence and understanding you need to tactically do what is both right and necessary for your team members. If we can help you then please give me a call. It’s what we do here at Intelligentics, where Intelligence meets tactics.