Business

Tracking NPS, CSAT, and Customer Sentiment

  • April 6, 2022
One of the things the Covid pandemic taught us (the hard way) is that things can change rapidly. This is made even more true with social media's ever shifting trends. Keeping our fingers on the pulse of customer sentiment has never been more critical.
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Three Things Thursday

  • August 19, 2021
The debate on returning to the office from Covid rages. Feelings on both sides are sometimes driven by enneagram type. And, some ancient wisdom from Zeno of Citium.
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Intelligentics Welcomes Mitchell Harris!

  • August 18, 2021

Intelligentics is excited to introduce the newest member of our team. Mitchell Harris joined Intelligentics this summer as a Senior Data Analyst. He will be actively involved with every aspect of our integrated service arrays including research, quality assessment, and coaching. Mitchell is a graduate of the Wharton School of Business at the University of Pennsylvania where he was a…

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Tuesday from the #Trenches

  • August 17, 2021
This week we're focused on employee engagement, from leadership development with the Enneagram to planning a virtual summit for the fall!
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