customer service

3 Keys to Customer Service in Supply Chain Hell

  • November 9, 2021
The breadth and intensity of our current global supply chain disruption is unprecedented. At the same time, it’s certainly not the first time we have assisted clients in navigating market and supply chain turmoil. Here are three keys to consider.
Read More

Tuesday from the #Trenches

  • August 17, 2021
This week we're focused on employee engagement, from leadership development with the Enneagram to planning a virtual summit for the fall!
Read More

Our CEO’s “Conversation with Phil”

  • May 28, 2021

Intelligentics CEO, Tom Vander Well, was interviewed this week by Phil Gerbyshak on his "Conversations With Phil" series on Linkedin. Tom and Phil met as bloggers over ten years ago when Phil managed a contact center and Tom was writing his blog Service Quality Central. Phil has been a long-time presence in social media business circles. In his "Conversations with…

Read More

Tuesday from the #Trenches

  • April 20, 2021
This week we're enjoying conversation with some new friends and writing proposals to meet their research and QA needs (and budget realities).
Read More

Tuesday from the #Trenches

  • April 6, 2021
This week we're enjoying conversation with some new friends and writing proposals to meet their research and QA needs (and budget realities).
Read More