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Three Things Thursday

  • March 11, 2021
The one-year COVID anniversary, but it's spring, a season of hope. It's back to business, doing research, assessing quality. King Solomon's wisdom.
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Three Things Thursday

  • April 16, 2020
Recap: Companies with more people working from home is trending, my thoughts on the home office advantage, and a timeless principle from Socrates.
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Three Things Thursday 20191114

  • November 14, 2019

It's Three Things Thursday! Intelligentics weekly vlog that brings you one item that's #Trending, one item from the #Trenches, and one #TimelessPrinciple. This week, CEO Tom Vander Well discusses Walmart's gains on Amazon, and how good data and business intelligence on your customer's desires and expectations can make all the difference in making the right tactical choices for success.

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Buyer Beware! QA Software Considerations

  • September 12, 2019

It has become vogue for call centers to have the latest, greatest software for monitoring and scoring phone calls. For most companies, the decision to purchase one of these products is no small consideration. These software options can be a major investment running well into six figures on just the initial capital outlay. I’ve had the experience of working with…

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